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Vendors Teamtailor

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Vendors Teamtailor
London · Hybrid

Senior Client Service Manager-Mandarin Speaking

Do you have at least 5 years of full-time professional work experience?Required
Do you have at least 3 years of experience in client service, account management, relationship management, hospitality, private client services, guardianship, customer success or another high-touch service environment?Required
Have you personally managed demanding, high-value or complex clients/customers/families?Required
Are you fluent in Mandarin and comfortable communicating professionally with clients in both Mandarin and English?Required
This role is not a conventional 9–5 position. It requires regular weekend work and the ability to respond appropriately to urgent student or client situations during evenings or outside normal working hours. Are you comfortable with this?Required
Do you currently have the right to work full-time in the UK? Will you require sponsorship now or in the future?Required

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